Here are some of the most frequently asked question about our products. If your query is not listed below then please feel free to visit our contact page and one of our team will get back to you as soon as possible.

For any Buster related questions please visit our FAQ’s section on our Buster brand website.

Alkimi

Are ALKIMI products non-toxic?

ALKIMI products are ‘non-toxic’ under normal usage conditions. They do not give off harmful vapours and are safe for use around children and pets. Users should always follow directions of use.

Where is ALKIMI produced?

All ALKIMI products are manufactured at our factory in the United Kingdom in Hadleigh, Suffolk.

Is the ALKIMI packaging recyclable?

The ALKIMI bottle, trigger, and sleeve are 100% recyclable. Our bottles are made from HDPE plastic, the sleeves are made from PET and our triggers are made from PE & PP. Simply separate the bottle, trigger, and sleeve before recycling. Please ensure there is no product remaining in the bottle before de-sleeving. Before recycling, please check with specific requirements of your local council.

Are ALKIMI products tested on animals?

No. All ingredients and processes involved in manufacturing ALKIMI are animal cruelty free. ALKIMI has never tested its products on animals and does not endorse, request no commission animal testing on ALKIMI’s behalf. ALKIMI works with suppliers to ensure that no animal testing is carried out in the development of ingredients for our products. Some suppliers of the more commonly used ingredients in cleaning products have been in production for over 50 years, and have performed animal testing in this time. ALKIMI does not solicit, endorse, no encourage animal testing from its suppliers; however, we bare no effect on testing done prior to our existence. In the making of ingredients for our products we obtain statements from our suppliers that no testing is done on our behalf.

Bin Buddy

Is Bin Buddy recyclable?

Bin Buddy’s iconic “bin” tub and branded sleeves are recyclable. We recommend you separate the sleeve from the bottle, by tearing along the perforation. Please ensure there is no product remaining in the bottle before de-sleeving. Our Bin Buddy™ iconic bin tubs are made from HDPE plastic.

Is Bin Buddy made in the UK?

Bin Buddy is manufactured and packaged in Hadleigh, Suffolk. Our brand-new facility harvests rainwater and is state-of-the-art in its low energy use. Bin Buddy is owned by Challs International Ltd, a family-run private UK business specialising in
 changing the way we all clean. Challs is based in Hadleigh, Suffolk.

Is Bin Buddy suitable for all bins?

It’s always best to check our products on an inconspicuous area first, just to be sure, but Bin Buddy products are specially formulated to be used on most makes of bin.

What does Bin Buddy do?

Bin Buddy is specially developed to tackle the key issues surrounding all your household bins. The fragrance takes care of nasty smells, whilst the granular base material absorbs any liquids that collect in the bottom of the bin bag. Bin Buddy
also contains an odour eliminator. The new and improved formula now contains citronella (a natural insect repellent) to help keep annoying flies at bay.

Knaus

Is the KNAUS™ packaging recyclable?

KNAUS™ bottles and branded sleeves are recyclable. We recommend you separate the sleeve from the bottle, by tearing along the perforation. Please ensure there is no product remaining in the bottle before de-sleeving.  Knaus triggers and caps are not currently recycled, though we are currently working on a sustainable solution to this. Our Knaus™ bottles are made from HDPE plastic.

Is KNAUS™ made in the UK?

KNAUS™ Appliance Cleaners are manufactured and packaged in Hadleigh, Suffolk. Our brand-new facility harvests rainwater and is state-of-the-art in its low energy use.

Are KNAUS™ cleaners suitable for all appliances?

It’s always best to check the manufacturers’ guidelines, but KNAUS™ products are specially formulated to be used on most appliances in the home.

Wheelers

Are Wheelers products recyclable?

Yes, once you have removed the outer label Wheelers is 100% recyclable.

Is Wheelers made in the UK?

Yes, all Wheelers products are manufactured in Hadleigh, Suffolk.

Are Wheelers products natural?

Yes, Wheelers products use at least 90% natural ingredients in each product such as Beeswax, natural silk proteins with natural scents of camomile, lavender, and coconut to help nourish your leathers and wooden furniture.

Crock & Kitchen

Is the Crock & Kitchen packaging recyclable?

Yes, once you have removed the sleeve the bottle and cap should be fully recyclable but before recycling, please check with specific requirements of your local council.

Is Crock & Kitchen made in the UK?

All Crock & Kitchen products are manufactured in in Hadleigh, Suffolk.