What is our returns policy?

If you are returning a product, we have a no quibble returns policy within 30 days from the date of purchase. Simply contact us at Sales@challs.com for a freepost returns label and we will process your refund as soon as the goods are with us. In order to get a full refund, the item has to be unopened and unused.
We will not accept any returns for items after the relevant returns period above.

Have you received my returns?

Once we have received and reviewed your returns, you will receive a confirmation email and if you have requested a refund this will then be processed.